About Us

Maccombs has been a pet shop in Hoylake for more than 40 years and is possibly the oldest independent pet shop on the Wirral.

We (Tracey & Neil) took over ownership in 2017. We have always been pet owners (dogs and guinea pigs) and when Maccombs came up for sale we jumped at the chance to turn our passion for animals into our business.  We are more than ably supported by Carol who has a wealth of expertise and knowledge.

We aim to provide the local pet community with top quality products and unrivalled customer service and are looking to introduce more natural products into our shop.  We are passionate about animal welfare and, as dog owners we like to know what is in our dog food and where it has come from as am sure do most of our customers.

As the owners of Maccombs, we always try to keep up with the ever-changing face of pet ownership and the inordinate volume of new products that seem to be available.  We will not stock something just because the advertising looks pretty, we will always investigate that the product is the ‘right’ product. 

If we don’t stock a product, 9 times out of 10 we can order it in, we cannot possibly stock every flavour, every size of every dog/cat food out there so if you don’t see your usual pet food/products, just ask!

We look forward to seeing you in the shop or online and we can promise that we will do our best to ensure you walk away happy.

Tracey & Neil

 

May 2020